1. Information We Collect

Information you give us:

• Name, company name, job title and business type
• Email address, phone number and WhatsApp number
• Billing and shipping addresses
• Tax ID, resale certificate or business registration details (for wholesale accounts)
• Order details, quote requests, custom manufacturing specifications, logos or artwork you send us
• Messages you send through our contact forms, email, phone or WhatsApp

Information collected automatically:

• IP address, browser type, device type and operating system
• Pages visited, time spent on pages and referring website
• Cookies and similar technologies (see Section 5)

Payment information: Payments are processed by third-party payment processors. We do not store full credit card numbers on our servers.

2. How We Use Your Information

• To create and manage your account and verify wholesale buyers
• To show wholesale pricing to approved, logged-in customers
• To process, ship and invoice your orders
• To respond to bulk enquiries, quote requests and custom manufacturing orders
• To provide customer support and handle returns
• To send order updates and, if you agree, product news and offers (you can unsubscribe at any time)
• To improve our Website, products and services
• To prevent fraud and meet our legal and tax obligations

3. How We Share Your Information

We do not sell or rent your personal information. We share it only with:

• Service providers who help us run our business, such as payment processors, shipping carriers, web hosting, email and accounting providers. They may use your information only to provide services to us.
• Manufacturing and supply partners, only as needed to fulfill a custom or bulk order (for example, logo artwork for a custom jacket order).
• Legal authorities, when required by law, court order or to protect our rights, property or safety.
• A buyer or successor, if our business is merged, sold or reorganized.

4. Data Security

We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted (SSL) connections. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. Please keep your account password confidential.

5. Cookies

We use cookies to keep you logged in, remember your cart and preferences, and understand how visitors use the Website. You can disable cookies in your browser settings, but some features (such as login and wholesale pricing) may not work properly.

6. Data Retention

We keep your information for as long as your account is active or as needed to provide services, keep business and tax records, resolve disputes and enforce our agreements.

7. Your Rights and Choices

• You may review and update your account information at any time by logging in.
• You may ask us to access, correct or delete your personal information by emailing us.
• You may opt out of marketing emails by clicking "unsubscribe" in any email.
• Depending on your state (for example, California), you may have additional privacy rights. We will respond to verified requests as required by applicable law.

8. Children's Privacy

Our Website is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it.

9. Third-Party Links

The Website may link to other websites. We are not responsible for the privacy practices of those websites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page with a new effective date.