1. About Our Business

Falcons Distrix is a wholesale distributor and manufacturer. We distribute products sourced from brands and overseas suppliers, and we manufacture jackets and wooden products.

We accept single (retail) orders, bulk wholesale (B2B) orders and custom manufacturing orders.

2. Eligibility and Accounts

• You must be at least 18 years old to use the Website or place an order.
• Wholesale pricing is shown only to registered and approved customers.
• We may ask for business documents such as resale certificate or tax ID before approving an account.
• We may approve, decline, suspend or close any account at our discretion.
• You are responsible for keeping your login details confidential and all activity under your account.

3. Pricing and Product Information

• All prices are in US Dollars (USD) unless stated otherwise.
• Wholesale prices, minimum order quantities (MOQs) and volume discounts may vary by product and customer.
• We try to display products, colors and descriptions accurately, but slight differences may occur.
• If a product is listed at an incorrect price due to an error, we may cancel the order and refund payment.

4. Orders and Acceptance

• An order is an offer to buy. It is accepted only when confirmed by email or invoice.
• We may limit quantities or refuse/cancel orders if stock is unavailable, payment fails or fraud is suspected.
• Bulk and custom orders may require a written quote.

5. Custom Manufacturing Orders

• Custom orders begin after approval of final specifications, sample or proof and payment of required deposit.
• You confirm that you own or have permission to use any logo, artwork or design sent to us.
• Lead times are estimates and may change due to materials, production or shipping delays.
• Custom orders cannot be cancelled once production has started and are non-returnable unless defective.

6. Payment

• We accept payment methods shown at checkout or on your invoice.
• Payment is due in full before shipment unless otherwise agreed.
• Late payments may result in account suspension.
• Customers are responsible for applicable sales tax unless a valid resale certificate is provided.

7. Shipping and Delivery

• We ship within the United States.
• Shipping costs and estimated delivery times are shown at checkout or on your quote.
• Delivery dates are estimates and not guaranteed.
• Risk of loss passes to you when the order is handed to the carrier.
• Please inspect shipments and report damages, shortages or wrong items.

8. Returns and Refunds

Returns, exchanges and refunds are handled under our Return Policy, which forms part of these Terms.

9. Resale

Customers who buy for resale are responsible for following all laws and marketplace rules that apply to their resale activities.

10. Intellectual Property

All Website content, including text, logos, graphics, photos and layout, belongs to Falcons Distrix or its licensors. You may not copy, reproduce or use it without written permission.

11. Acceptable Use

• Use the Website for unlawful or fraudulent purposes.
• Share wholesale pricing with unapproved third parties.
• Attempt to hack or gain unauthorized access.
• Use bots or scrapers to collect website data or prices.

12. Warranties and Disclaimer

Products from other brands carry only the manufacturer's warranty, if any. Products and the Website are provided "as is" without warranties unless required by law.

13. Limitation of Liability

Falcons Distrix is not liable for indirect, incidental, special or consequential damages including lost profits or lost sales.

14. Indemnification

You agree to defend and hold harmless Falcons Distrix, its owners and employees from claims arising from your breach of these Terms.

15. Governing Law

These Terms are governed by the laws of the State of Texas, USA. Any dispute will be handled in the state or federal courts located in Fort Bend County, Texas.

16. Changes To These Terms

We may update these Terms at any time. Changes take effect when posted on this page. Continued use of the Website means you accept the updated Terms.